Returns and Exchanges

Bags, shoes and accessories Zanir Furtado.

Returns: Any Zanir Furtado product can be returned within 7 business days of receiving it, as long as it’s in its original packaging and accompanied by the invoice.

Exchanges: The deadline for requesting an exchange must be made within 30 calendar days after receiving the purchased product as long as it's in its original packaging.

Warranty: Zanir Furtado bags, shoes and accessories are guaranteed against damage or defects to the leather and hardware for a period of 180 calendar days. However, The warranty does not apply to natural wear and tear or improper use of the product.

To preserve and care for the product, please follow the care instructions provided in the manual that accompanies the product at the time of purchase.

To request exchanges, returns, or to activate the warranty of a purchased product, please contact the number: +55 (67) 9 9944-5116 or send an email to: vendas@zanirfurtado.com.br, where the necessary guidance will be provided, and the requested process will be initiated.